Poor Service - Pension Fund

<p>I have called the call centre numerous times with respect to the payout of pension funds owed to me.</p> <p>The necessary approvals authorising this payment were received last Wednesday thereafter, no further communication was made. I contacted the call centre to be told that confirmation of banking details were required. The request for this was never sent to me.</p> <p>The payment has been escalated and I was advised would be paid on the same day or latest the next and this was never done.</p> <p>Based on this experienceI will probably never invest with Old Mutual again and can only imagine the hassle that the retirement community must face when attempting to withdraw their funds. </p>