Poor service on a ***** case

Absolutely Disgusted with Old Mutual and the people they have working for them and writing polivies for them. Last month i was debited for R2100 by Old Mutual when i had never taken up any policies with them, i had to take a day off work go to the bank and then to an Old Mutual branch to check whats happening as ive never bought into anything and there was No Debi Check apprived by me. Upon going to the Old Mutual branch on Adderley Street Capetown. I was informed that a Claire Jasson had opened policies on my name. I advised that this is incorrect and ***** as there were 4 to 5 policies that had been taken up for brothera and sisters that i dont have . The staff at Adderly street were very helpful and told me what needs to be done to have an investigation open. I followed their instruction and they had helped me to open the case of ***** with Old Mutual but then the othwr problem came up, where i was not contacted or followed up based on the investigation. I had visited the branch more than 3 times and kept email conversation with the guy that was helping me and the case just remained in Forensic department. Guess what happened next again last night Old mutual debit order runs . Why have i got gotten feedback. Why have i been credit checked. Why am i incurring the cost of reversals and mis payments.

Claire Jasson works for a brokerage in Durban and I've been in Capetown for the last 6 months. The policy that was taken on my name is old mutual protect which ive signed no agreement on. The names uses on these policues are for non existant people. My name and details are being used without my permission. Old Mutual, the Great Old Mutual refuses to follow up, close and jail the peraon doing *****.