Poor service old mutual Life policy

I am Mr Anil Ratheepaul I have been a contributing client with old mutual for 29 years or so. I have a greenlight policy ***0. Since the Pandemic and fact that I went on I'll health benefits on early retirement, I stopped the premium update facility until I get on my footing. I asked old mutual client services to please send me a copy of my greenlight policy and also to to rectify the spelling of my surname which is incorrect in my greenlight policy, isent emails on 2022-02-16 and 2022-06-11 and they rep**** they wilk sort it out ..I am still waiting up to this day . I even sent emails to my consultant who rep**** that old mutual is taking time to do things..My consultant assisted me in every possible way but Old mutual is dragging on ..The service is so poor it is unthinkable what will happen to my wife if I die and the spelling of our surname is still incorrect on the policy.I pay almost 40k a year for my greenlight policy you think that old mutual will ****in treat me with some respect,not withstanding the fact I just took out a gap cover with old mutual 3 June 2022...Old mutual your service stinks and your attitude stinks I am unwell I am left to the ombudsman now with terrible service ...I just want a copy of my amended policy with the correct spelling of my surname ....poor poor service is that such a freekin hard thing to ask....I suggest people to read their greenlight policies and ask yourself is it worth it with service like this ...paying client anil Ratheepaul since 1993/1994 now retired and kicked down by old mutual.