LO
Liam O'Flaherty
1 reviews | Active since Nov 2015
12 Sept 2019, 11:57
Poor service old mutual
I am trying to open a retirement policy and it feels impossible with old mutual. The first payment was supposed to be deducted from me two month ago. I'm losing time and money. No reply to e mails, calls centre ridiculous hold time, and no reply to call back options, no one calls back. Is a policy safe with you if you don't even have the capability to open it?
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Old Mutual's replyOfficial
12 Sept 2019, 14:12Dear Liam
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply12 Sept 2019, 14:12
Official
Dear Liam
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management