GW
Garth W

1 reviews | Active since Mar 2018

12 Mar 2018, 12:11

POOR SERVICE OLD MUTUAL

Tried getting through to Old Mutual but after 1 hour gave up. Sent 3 emails and only after 3 weeks rep****. I will never ever use Old Mutual again. The service is really bad. I dont think they know what is going on their own company. I have been trying to them to pay out my money since beginning of Feb 2018. They dont even make an eford to call you.

0
Replies (1)
Old Mutual
Old Mutual's reply12 Mar 2018, 13:30
Official

Hi Garth

I acknowledge receipt of your complaint and apologise for the poor service you have experienced. This matting is being investigated and I'll be in contact with you.

Regards

Carol Olckers

Complaints Management

Best regards,