CM
Carol M
1 reviews | Active since Apr 2019
13 Apr 2019, 18:47
Poor service of old mutual
I cant redeem my points or even invest my old mutual rewards points to my money account it's beeen saying global error. Did enquire,sending emails of my documents but nothing has changed.
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
15 Apr 2019, 10:09Thank you for letting us know of the challenge you having to redeem your points. We will request out Rewards department to contact you and assist you further.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply15 Apr 2019, 10:09
Official
Thank you for letting us know of the challenge you having to redeem your points. We will request out Rewards department to contact you and assist you further.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's replyOfficial
16 Apr 2019, 14:10Our Rewards department has contacted you and you sent you an SMS with feedback.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply16 Apr 2019, 14:10
Official
Our Rewards department has contacted you and you sent you an SMS with feedback.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management