CD
Christo D
1 reviews | Active since Jun 2025
25 Jun 2025, 10:29
Poor service O;d Mutual, you are a joke
Old Mutuals Policy is to pay for Funeral cover in 48 Hrs. Not true, I had to follow up with Old Mutual after day 3. I have forwarded them all the required Documentation and now after my follow up, they need more documentation. What a joke Old Mutual I have been a loyal customer for many years. Gues what I will no longer be using you.
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Old Mutual's replyOfficial
25 Jun 2025, 11:09Good day Christo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Jun 2025, 11:09
Official
Good day Christo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management