CW
Christiaan W
1 reviews | Active since Mar 2014
11 Oct 2023, 09:04
Poor service mutual
Been trying for a month to contact them to adjust my life policy, and since this week i aldo have been trying to transfer my pension from my old company to the new one. All you get is a automated response.....
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
11 Oct 2023, 09:09Good day Christiaan
We have received your review and apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We have received your review and apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Best regards,
Old Mutual's reply11 Oct 2023, 09:09
Official
Good day Christiaan
We have received your review and apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We have received your review and apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Best regards,
CW
Christiaan W's updateReviewer Update
12 Oct 2023, 08:07Thank you i have received assistance.
CW
Christiaan W's update12 Oct 2023, 08:07
Reviewer Update
Thank you i have received assistance.
Old Mutual's replyOfficial
12 Oct 2023, 09:07Hi Christiaan, we are pleased to hear this. Thank you for choosing Old Mutual.
Best regards,
Old Mutual's reply12 Oct 2023, 09:07
Official
Hi Christiaan, we are pleased to hear this. Thank you for choosing Old Mutual.
Best regards,