Poor service from OM

Item: Old Mutual
Rating: 1
Author: Thys B

Very poor service have been tying to resolve a problem on my OM Wealth Portfolio. Its been a month now and it is still not resolved. Sent numerous mails and made phone calls with out help. Just been sending around from east to west to no where.

Helpful (0)

Replies (2)

Old Mutual's replyOfficial

08 Jun 2020, 09:43

Dear Thys

Please accept our sincere apologies for all inconvenience caused. Your matter will be referred through to Old Mutual Life insurance as Old Mutual insure only deals with Short term insurance. Kind regards

Consultant: Complaints Claims | People & Brand

Best regards,

Old Mutual's reply08 Jun 2020, 09:43

Official

Best regards,

Old Mutual's replyOfficial

08 Jun 2020, 12:03

Dear Thys De Beer

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Thabiet Mintin
Old Mutual Complaints Management

Best regards,

Old Mutual's reply08 Jun 2020, 12:03

Official

Dear Thys De Beer

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Thabiet Mintin
Old Mutual Complaints Management

Best regards,