Poor Service

I have been trying to get information from Old Mutual, but alas, as in the past, no response. They do acknowledge receipt with a number and in my case *** on 24 August and *** today - 27 August. See beow for my email which I think is self explanatory.

Dear Sir,

It always seems to amaze me as to why you have no record of my email address.

Please refer to my email dated 2 March 2018 and the transfer form which clearly states that all correspondence must be sent via Email.

The email address was provided.

Your urgent attention to this matter and acknowledgement will be appreciated.

Secondly please advise what is going on with my Account.

I am supposed to get R1700.00 and R1450.00 redeemed on a monthly basis from my 2 unit trust accounts. Why in August did I get R1700.05 and R1449.95. The total amount is correct by why are there now cents involved.

Lastly what does platform migration transfer in and platform migration transfer out mean on my latest statement on both my accounts dated 6 August 2021