SK
Sifiso K
1 reviews | Active since Feb 2022
22 Feb 2022, 13:10
Poor service
Old Mutual money account doesn't allow me to make online purchases, called the call center and spoke to Asanda Tilana who instead of escalating the issue basically told me to go to the branch so they can teach me how to make an online payment as it seems I dont know how its done.
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Old Mutual's replyOfficial
22 Feb 2022, 13:16Dear Sifiso
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply22 Feb 2022, 13:16
Official
Dear Sifiso
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management