MR
Monwabisi R
1 reviews | Active since Oct 2023
13 May 2026, 13:24
Poor service
Really Pathetic service
For a whole month been canceling one of my policies and i have been sent from pillar to post , with No assistance what so Ever.
You really need to do better Really
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
13 May 2026, 13:52Good day Monwabisi R,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply13 May 2026, 13:52
Official
Good day Monwabisi R,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
MR
Monwabisi R's updateReviewer Update
20 May 2026, 06:17Your service agents need more training on customer care. Because Wow service is really going down.
MR
Monwabisi R's update20 May 2026, 06:17
Reviewer Update
Your service agents need more training on customer care. Because Wow service is really going down.