SK
Sifiso K
1 reviews | Active since Jul 2016
29 Jul 2016, 15:14
Poor Service Delivery
<p>I sent withdrawal forms on 04/07/2016 for my policy, I was told the turnaround time is 7 working days, yet almost a month later I haven't received any funds or received any communication from old mutual.</p> <p> </p> <p>this is the worst service provider experience I have had.</p>
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Old Mutual's replyOfficial
30 Jul 2016, 12:16Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Complaints Management
Old Mutual's reply30 Jul 2016, 12:16
Official
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Kareemah Sulayman
Complaints Management