MR
Melissa R

1 reviews | Active since Apr 2021

21 Aug 2026, 17:16

Poor service

π‘«π’Šπ’… 𝒂 π’˜π’Šπ’•π’‰π’…π’“π’‚π’˜π’‚π’ π’‡π’“π’π’Ž 𝑺𝒖𝒐𝒆𝒓𝒇𝒖𝒏𝒅 𝒐𝒏 𝒕𝒉𝒆 πŸ”π’•π’‰ π‘¨π’–π’ˆπ’–π’”π’• πŸπŸŽπŸπŸ” 𝒐𝒏 𝒕𝒉𝒆 π’π’π’π’Šπ’π’† 𝒑𝒐𝒓𝒕𝒂𝒍. 𝑰 𝒄𝒂𝒍𝒍𝒆𝒅 π’Šπ’ 𝒂𝒏𝒅 π’˜π’‚π’” 𝒕𝒐𝒍𝒅 𝒕𝒉𝒂𝒕 π’•π’‰π’†π’š π’˜π’Šπ’π’ π’”π’•π’Šπ’π’ 𝒑𝒓𝒐𝒄𝒆𝒆𝒅 𝒆𝒗𝒆𝒏 π’Šπ’‡ π’Žπ’š π‘¬π’Žπ’‘π’π’π’šπ’†π’“ 𝒅𝒐𝒆𝒔 𝒏𝒐𝒕 π’‚π’„π’•π’Šπ’π’ 𝒂𝒇𝒕𝒆𝒓 πŸ“ π’…π’‚π’šπ’”.

π‘΅π’π’•π’‰π’Šπ’π’ˆ π’Šπ’” 𝒅𝒐𝒏'𝒕 𝒂𝒔 π’šπ’†π’• 𝒂𝒏𝒅 𝑰 𝒏𝒆𝒆𝒅 π’Žπ’š π’Žπ’π’π’†π’š 𝒇𝒐𝒓 π’Žπ’†π’…π’Šπ’„π’‚π’ π’ƒπ’Šπ’π’π’”.

0
Replies (3)
Old Mutual
Old Mutual's reply21 Aug 2026, 17:27
Official
Good day Melissa R,

We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.

Regards
Old Mutual Complaints Management
MR
Melissa R's update07 Sept 2026, 13:26
Reviewer Update
Good day

It's been a month and still no feedback.
The last response was on the 28th of August saying it's still with the IT to remove my from Employer portal.

Need urgent feedback!
Old Mutual
Old Mutual's reply08 Sept 2026, 08:19
Official
Hi there, we note your comment and we are following up with the relevant team. They will be in touch.

Thank you.