TW
Thabit W
1 reviews | Active since Nov 2013
07 Jan 2026, 12:29
Poor Service
Human contacts are no longer available, call centres just waste time transferring quiries and people must not take out any policies with this company, They take your premiums but have no more credibility like they used to have
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Replies (2)TW
Thabit W's updateReviewer Update
07 Jan 2026, 12:31They used to be a credible company, those days are gone
TW
Thabit W's update07 Jan 2026, 12:31
Reviewer Update
They used to be a credible company, those days are gone
Old Mutual's replyOfficial
07 Jan 2026, 12:58Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply07 Jan 2026, 12:58
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management