mD
mandisa D
1 reviews | Active since May 2015
22 Sept 2025, 12:25
POOR SERVICE AT OLD MUTUAL REGARDING FUNERAL DEATH CLAIM
my funeral death claim is hanging they do not want to finalize the claim even though I submitted all documents including postmortem, they are requesting an inquest which is not available, and the Investigator mentioned on the forms there is no inquest as the case is still under investigation that can take years to be finalized.
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Old Mutual's replyOfficial
22 Sept 2025, 13:11Good day Mandisa,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply22 Sept 2025, 13:11
Official
Good day Mandisa,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management