AM
Asthobele M
1 reviews | Active since Jan 2023
22 Sept 2025, 10:12
Poor service and negligence
Old mutual has opened two funeral policies on my name covered people i don’t even know. I’ve noticed that on my payslip and open a ***** case it’s been deducting for over 5 months now and i haven’t received back my money since i open the case.
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Old Mutual's replyOfficial
22 Sept 2025, 13:49Good day Asthobele
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply22 Sept 2025, 13:49
Official
Good day Asthobele
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management