AN
Andile N
1 reviews | Active since May 2017
11 Sept 2025, 06:57
Poor Service
Good Morning,You know i used to think people were just making stories about Old Mutual.My mother went to the branch on Tuesday for funeral claim then yesterday they said she must go to her nearest branch to fill in personal information form.Its thursday but she still hasnt received the funds.
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Old Mutual's replyOfficial
11 Sept 2025, 07:40Good day Andile,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply11 Sept 2025, 07:40
Official
Good day Andile,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management