SN
Sindiswa N
1 reviews | Active since Feb 2021
11 Feb 2021, 09:08
Poor service
I transferred money to money account on the money account on the 25.01 emailed them pop they sed will be allocated after 5days. When u call they u stay on the line for long nd dont respond to my mails. Money still not allocated.
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Sindiswa N's updateReviewer Update
12 Feb 2021, 13:43Good afternoon.
As per yesterdays query i did receive a call yesterday an gentleman apologies and confirmed that awaiting for payment to be allocated according to my premium and they will correspond to me via email. this morning Im receiving emails from Old mutual read as follows.
Good day
Thank you for your response.
Kindly note, as per the system in use, no payment has been received for the attached proof of payment.
In your previous mail you have mentioned you have received a call from someone advising the transaction was pending and needed to be cleared?
Would it be possible to confirm who you have spoken to?
Kind regardsLLOYD LOSPER
Im failing to understand because i sent this gentleman pop. what do i need to do now. can you please reverse payment I have better things to do since you dont have.
As per yesterdays query i did receive a call yesterday an gentleman apologies and confirmed that awaiting for payment to be allocated according to my premium and they will correspond to me via email. this morning Im receiving emails from Old mutual read as follows.
Good day
Thank you for your response.
Kindly note, as per the system in use, no payment has been received for the attached proof of payment.
In your previous mail you have mentioned you have received a call from someone advising the transaction was pending and needed to be cleared?
Would it be possible to confirm who you have spoken to?
Kind regardsLLOYD LOSPER
Im failing to understand because i sent this gentleman pop. what do i need to do now. can you please reverse payment I have better things to do since you dont have.
SN
Sindiswa N's update12 Feb 2021, 13:43
Reviewer Update
Good afternoon.
As per yesterdays query i did receive a call yesterday an gentleman apologies and confirmed that awaiting for payment to be allocated according to my premium and they will correspond to me via email. this morning Im receiving emails from Old mutual read as follows.
Good day
Thank you for your response.
Kindly note, as per the system in use, no payment has been received for the attached proof of payment.
In your previous mail you have mentioned you have received a call from someone advising the transaction was pending and needed to be cleared?
Would it be possible to confirm who you have spoken to?
Kind regardsLLOYD LOSPER
Im failing to understand because i sent this gentleman pop. what do i need to do now. can you please reverse payment I have better things to do since you dont have.
As per yesterdays query i did receive a call yesterday an gentleman apologies and confirmed that awaiting for payment to be allocated according to my premium and they will correspond to me via email. this morning Im receiving emails from Old mutual read as follows.
Good day
Thank you for your response.
Kindly note, as per the system in use, no payment has been received for the attached proof of payment.
In your previous mail you have mentioned you have received a call from someone advising the transaction was pending and needed to be cleared?
Would it be possible to confirm who you have spoken to?
Kind regardsLLOYD LOSPER
Im failing to understand because i sent this gentleman pop. what do i need to do now. can you please reverse payment I have better things to do since you dont have.