MM
Motlatso M
1 reviews | Active since Aug 2018
23 Jan 2026, 15:31
Poor service
I have been with Old Mutual for more than 5 years. Last year they gave me premium break from 01/03/2025-july 2025. Now I am getting calls that I am owing ***
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
23 Jan 2026, 15:52Good day Motlatso,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply23 Jan 2026, 15:52
Official
Good day Motlatso,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
MM
Motlatso M's updateReviewer Update
27 Jan 2026, 08:17I’m still awaiting call back
From DELIA SMIT
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From DELIA SMIT
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MM
Motlatso M's update27 Jan 2026, 08:17
Reviewer Update
I’m still awaiting call back
From DELIA SMIT
***
From DELIA SMIT
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Old Mutual's replyOfficial
27 Jan 2026, 08:35Good day,
We are very sorry for the delay. We are following up on this for you.
Kind regards,
Old Mutual Complaints Management
We are very sorry for the delay. We are following up on this for you.
Kind regards,
Old Mutual Complaints Management
Old Mutual's reply27 Jan 2026, 08:35
Official
Good day,
We are very sorry for the delay. We are following up on this for you.
Kind regards,
Old Mutual Complaints Management
We are very sorry for the delay. We are following up on this for you.
Kind regards,
Old Mutual Complaints Management