JM
Joyce M
1 reviews | Active since Nov 2020
01 Aug 2025, 11:43
poor service
visited old mutual phola mall yesterday the service I received was very bad .they made me wait for 20 minutes and only tell me later that they need bank statement i n order to assist me.
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Old Mutual's replyOfficial
01 Aug 2025, 11:57Good Day Joyce M, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply01 Aug 2025, 11:57
Official
Good Day Joyce M, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management