DN
D N
1 reviews | Active since Mar 2021
29 Mar 2021, 16:04
poor service
I submitted a claim under the unclaimed benefits, the lady keeps sending it to the department but when I email the unclaimed benefits department for feedback no one gets back to me...very poor client service and turnaround time when this is my money
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
29 Mar 2021, 16:35Dear D N
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply29 Mar 2021, 16:35
Official
Dear D N
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
DN
D N's updateReviewer Update
30 Mar 2021, 15:26no one has contacted me still
DN
D N's update30 Mar 2021, 15:26
Reviewer Update
no one has contacted me still
DN
D N's updateReviewer Update
12 Apr 2021, 11:30still awaiting contact
DN
D N's update12 Apr 2021, 11:30
Reviewer Update
still awaiting contact