PN
Peggy N

1 reviews | Active since Jun 2011

18 Aug 2021, 10:41

POOR SERVICE

I've trying to get funds from a matured investment plan. OLD MUTUAL is giving a runaround. On Monday I was able to speak to a consultant that did not help much except that he was annoyed by my call after I waited in line for more than 30minutes. I need this money. I made a request on the 6th but as of today, nothing has come through. I submitted the necessary documents but still. I am not okay as we all know times are hard. Why must I suffer while I have money?

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Replies (1)
PN
Peggy N's update19 Aug 2021, 18:59
Reviewer Update
I'm happy and my complain was resolved however it didn't have to be resolved via hello peter. I hope next they will no need for me to write a review to get your attention.