WJ
Wesley J

1 reviews | Active since May 2016

24 May 2016, 07:18

Poor service

<p>Old mutual has been houndin me about a bank account nymber for them to deposit money owing to me into. I have opened an account, emailed my banking details on multiple occassions over the last 4 weeks and still they have not done the deposit. I called into old mutual and explained to the consultant that my line was going to cut as i was almost outta airtime. Asked for he consultant to call me back and she said she cannot. Yet before i had openes my bank account and sent them my details they would phone me and email very often. This is extremely poor service on behalf of old mutual and i would not recomend anyone to use their services.</p>

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Replies (1)
Old Mutual
Old Mutual's reply24 May 2016, 07:28
Official

Dear Mr Jacobs

Thank you for bringing this to our attention. We are investigating this matter and will be in direct contact with you.

Regards

Belinda Hunt

Complaints Management

Best regards,