NN
Nicolaas N
1 reviews | Active since Aug 2016
15 Apr 2019, 11:01
Poor service
Good day
I took out a policy for my Mother in April 2018, and the information that was given to me regarding the policy was totally wrong regarding what i wanted in a policy. Now that i want to cancel it, Old Mutual said that i will not get anything out on all the premiums that i paid for a year now. All i want is my premiums back that i paid but they revused.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
15 Apr 2019, 15:19Dear Nicolaas
We received your review of 15 April 2019.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 15 April 2019.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,
Old Mutual's reply15 Apr 2019, 15:19
Official
Dear Nicolaas
We received your review of 15 April 2019.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 15 April 2019.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,