LL
Lizzy L
1 reviews | Active since Mar 2017
21 Oct 2024, 13:04
Poor service
The service I received in old mutual is so bad and devastating, It has been two months now since claimed my retirement, all the time they say they are verifying my bank account and tax number after that nothing is happening. When you call there is no response you hold for more than two hours. If you are still with old mutual you are setting yourself for a failure.
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Lizzy L's updateReviewer Update
04 Nov 2024, 10:07Good morning Coleen,
It has been a week since you said you would investigate and get back to me. Is this a ******** case that takes so long to investigate? All I need is my money or at least an update on how far your investigations are, rather than keeping quiet.
Kind regards
Unhappy client
It has been a week since you said you would investigate and get back to me. Is this a ******** case that takes so long to investigate? All I need is my money or at least an update on how far your investigations are, rather than keeping quiet.
Kind regards
Unhappy client
LL
Lizzy L's update04 Nov 2024, 10:07
Reviewer Update
Good morning Coleen,
It has been a week since you said you would investigate and get back to me. Is this a ******** case that takes so long to investigate? All I need is my money or at least an update on how far your investigations are, rather than keeping quiet.
Kind regards
Unhappy client
It has been a week since you said you would investigate and get back to me. Is this a ******** case that takes so long to investigate? All I need is my money or at least an update on how far your investigations are, rather than keeping quiet.
Kind regards
Unhappy client