ZM
Zukiswa M
1 reviews | Active since Sept 2023
19 Sept 2023, 10:27
Poor service
I lodged a complaint with Old Mutual on the 28 August and I was promised to receive feedback in 10 days but still now no feedback. I requested an investment but I was given a life cover, I requested a copy of documents I signed or call recording to prove this but the lady that is assisting me is not willing to give me the calls. my ID number is ***
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
19 Sept 2023, 10:45Dear Zukiswa
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Old Mutual's reply19 Sept 2023, 10:45
Official
Dear Zukiswa
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Shannon Wentzel
Old Mutual Complaints Management