HM
Hlayisani M
1 reviews | Active since Jul 2022
23 Jul 2022, 02:11
POOR SERVICE
I canceled a policy two months ago how ever they keep on deducting the premium and they never even reversed my money. When I call help desk I was kept on the line for more than 30 minutes till my minutes run out. Why it is so easy for them to deduct but deficult to cancel.
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Old Mutual's replyOfficial
23 Jul 2022, 07:33Dear Halyisani
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply23 Jul 2022, 07:33
Official
Dear Halyisani
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management