SM
Sheron M
1 reviews | Active since Aug 2024
26 Jan 2026, 14:12
Poor service
My card was suspended for what ever reason which os not known to me,i went to the bank to find out what was the problem,not just inconvenienced at the shop but reveived the Worst service ever from the branch Consultant in Tembisa mall,i was made to wait for over an hour while some consultant were free and busy with their cell phones,very nonchalant receptionist
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Old Mutual's replyOfficial
26 Jan 2026, 15:17Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply26 Jan 2026, 15:17
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management