PL
Pontsho L
1 reviews | Active since Feb 2019
20 Feb 2026, 17:06
Poor service
I am have requested for withdrawal from old mutual from an investment plan that i have with them, they have been taking up and down they want documents I submitted after two days they come back want the same documents I submit this the fourth time submitted the same things to old mutual without a way forward. I am not happy with their services at all.
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Old Mutual's replyOfficial
20 Feb 2026, 17:19Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply20 Feb 2026, 17:19
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management