P
Patricia
1 reviews | Active since Mar 2025
04 Mar 2025, 10:29
Poor response
I emailed an enquiry on Friday 28 February and received a reference number, I followed up on my enquiry via telephone using the reference number provided the lady said she was going to send me the form, to date 4 March, no form received, no response to my query, service very poor.
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Old Mutual's replyOfficial
04 Mar 2025, 10:47Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Mar 2025, 10:47
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management