MR
Mahosi R

1 reviews | Active since Oct 2013

18 Nov 2015, 10:45

poor resolution

I have been paying my policies with old mutual via stop order through SAMWU After quiting SAMWU I asked old mutual to collect the money through debit order and I was double debited now it is more than 3 weeks old mutual failing to refund me everyday I hear stories.

0
Replies (1)
Old Mutual
Old Mutual's reply18 Nov 2015, 10:50
Official
Hello Mahosir,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards
Brent Sellidon
Complaints Management

Best regards,