SS
Shadrack S
1 reviews | Active since Aug 2015
04 Nov 2020, 10:42
Poor Old Mutual Support
So i have opened an Investment account 1st month they took 300 , then my balance was 200, the next month 300 the my balance is now 397 . I can understand maybe the 1st month was admin fee thenwhat is happening on the second month . I stood on the line for 12 minutes no 1 answered went to contact live chat the consultant is clueless
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Old Mutual's replyOfficial
04 Nov 2020, 11:21Dear Shadrack S
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply04 Nov 2020, 11:21
Official
Dear Shadrack S
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,