NR
Nitesh R
1 reviews | Active since Oct 2016
17 Jun 2021, 11:05
Poor old mutual Service
My wife has been trying to update her policy details. After many calls, neing forwarded from one department to another, wasted airtime, dropped calls and no callbacks for 3 days, old mutual has yet to help. old mutual is not what it used to be
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
17 Jun 2021, 11:36Good day Netesh
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly. I will contact you shortly to obtain more information regarding your complaint.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly. I will contact you shortly to obtain more information regarding your complaint.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply17 Jun 2021, 11:36
Official
Good day Netesh
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly. I will contact you shortly to obtain more information regarding your complaint.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly. I will contact you shortly to obtain more information regarding your complaint.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's replyOfficial
23 Jun 2021, 12:10Good Netesh
We refer to you review of 17 June 2021.
An e-mail was sent to *** on 18 June 2021. We have not received a response to this e-mail. Please confirm if you received this e-mail.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints.
We refer to you review of 17 June 2021.
An e-mail was sent to *** on 18 June 2021. We have not received a response to this e-mail. Please confirm if you received this e-mail.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints.
Best regards,
Old Mutual's reply23 Jun 2021, 12:10
Official
Good Netesh
We refer to you review of 17 June 2021.
An e-mail was sent to *** on 18 June 2021. We have not received a response to this e-mail. Please confirm if you received this e-mail.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints.
We refer to you review of 17 June 2021.
An e-mail was sent to *** on 18 June 2021. We have not received a response to this e-mail. Please confirm if you received this e-mail.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints.
Best regards,