POOR FINANCIAL ADVISOR, POOR COMMUNICATION, UNSATISFIED CLIENT!

My whole experience with Old mutual is not poor however with an advisor.

I have processed an RA with Murishka Padayachee a few months ago and was promised a better experience than I had with Momentum.

Murishka was in a rush to start the policy before my pay date for the first month - I agreed and made sure that the following month should be changed to the desired date. Two months passed and nothing was done about it especially with me following up often. I have then decided to cancel my policy and that took another month as she submitted the wrong form. I tried contacting her but no response since then. I had to submit the correct forms on my own that too with a bit of back and forth.

I enjoy the benefits of Old mutual but considering everything I will have to rethink my decisions especially with the people working for Old mutual.