SK
Sisanda K
1 reviews | Active since Aug 2023
28 May 2025, 06:08
Poor Ethics
This company is a ****.How does one pay two different policies under them, on one ID number,when I ask no-one has an explaination for that.
Several times I have sent emails to cancel the second policiy no feedback from them.I am tired of this company and how they ***** people's money.I also claimed for my brother last year and his death was under "accidental" only to be told then I was on a standard policy not comprehensive and I cannot get double..That info was new to me and it was never expalined from the get go.I am honestly tired of these people.
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Old Mutual's replyOfficial
28 May 2025, 07:26Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply28 May 2025, 07:26
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management