POOR CUSTOMER SERVICE ASA OLD MUTUAL

I have been calling Old Mutual for 2 consecutive days and no joy at all. I have been left on hold for over 30 minutes at a time. An agent left me on the call without saying a word and left me hanging and i dropped the call and called back. I was then caller 11 when i called again, then an agent by the name Laeeqa answered i told her about my query she placed me on hold for 31min and just didnt bother coming back. i am calling for the 3rd time this morning. Old MUTUAL is the worst insurer I have ever had to deal with. You have no service professionals, you know not what you speak about when you speak about client services. This is the experience i encounter each time i make contact with you. DO NOT DO BUSINESS WITH OLD MUTUAL.