MP
Melissa P
1 reviews | Active since Dec 2018
03 Mar 2026, 11:17
Poor customer service and response
I have been sending emails to this company since mid February to cancel policies yet I still have not received any feedback. Just automated replies.
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Replies (1)
Old Mutual's replyOfficial
03 Mar 2026, 12:05Good day Melissa, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply03 Mar 2026, 12:05
Official
Good day Melissa, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management