DC
Darren C
1 reviews | Active since Jan 2023
12 Jun 2024, 13:20
Poor customer service
I have tried to speak to someone at their call centre regarding the fees charged on my retirement policy. After 3 consultants and 56 minutes on the phone, being back in the waiting queue for the 4th time, the call ended automatically. Can someone that can assist on the fees please get back to me?
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Replies (1)DC
Darren C's updateReviewer Update
17 Jul 2024, 16:47I was initially contacted, thank you very much, however it has been quite a while since we heard anything.
Please can we ask for someone to contact us or this issue to be followed up on Old Mutual's side.
Please can we ask for someone to contact us or this issue to be followed up on Old Mutual's side.
DC
Darren C's update17 Jul 2024, 16:47
Reviewer Update
I was initially contacted, thank you very much, however it has been quite a while since we heard anything.
Please can we ask for someone to contact us or this issue to be followed up on Old Mutual's side.
Please can we ask for someone to contact us or this issue to be followed up on Old Mutual's side.