LB
Lucas B
1 reviews | Active since Feb 2024
02 Jun 2026, 12:43
Poor customer service
I was at Oldmutual pick n pay Rustenburg branch the attitude of 1 gentleman working at the front desk is very bad
I believe he is not the right person for front desk kindly educate him about importance of treating a customer with dignity and respect all the time
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Old Mutual's replyOfficial
02 Jun 2026, 13:56Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply02 Jun 2026, 13:56
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management