dM
dibuseng M
1 reviews | Active since Jan 2013
14 Aug 2019, 08:40
poor customer service
I submitted a withdrawal request on 30th July, submitted the required supporting documents and still no word from Oldmutual. I still haven't received my money and I have mentioned that i have an emergency.
I am seriously frustrated. (Part withdrawal - 69345SB***5 )
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
14 Aug 2019, 09:32Dear Dibuseng
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,
Old Mutual's reply14 Aug 2019, 09:32
Official
Dear Dibuseng
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,
dM
dibuseng M's updateReviewer Update
15 Aug 2019, 09:29Old Mutual is still not doing anything about my request. My money is still not paid and i am still frustrated!
dM
dibuseng M's update15 Aug 2019, 09:29
Reviewer Update
Old Mutual is still not doing anything about my request. My money is still not paid and i am still frustrated!
dM
dibuseng M's updateReviewer Update
15 Aug 2019, 13:50Thabiet Mintin, are you doing anything about this?
will i ever get a response from Old Mutual regarding my request?
will i ever get a response from Old Mutual regarding my request?
dM
dibuseng M's update15 Aug 2019, 13:50
Reviewer Update
Thabiet Mintin, are you doing anything about this?
will i ever get a response from Old Mutual regarding my request?
will i ever get a response from Old Mutual regarding my request?