Poor Customer Service

If I could give no stars I could. I am beyond frustrated. I have an issue that has not been resolved since the 29th of January. I have dealt with Alaine Friggens, Donnalene Esau and Erika Koortse and nobody has the decency to just keep me Informed. They dont seem to care that they **********ly paid my benefit to my previous employer, and now I have to wait. Legal action dont seem to phase them. ***** was committed.....I am disgusted with the level of incompetence.