1 reviews | Active since Mar 2018
Poor customer service
I have been trying to get through to the OM group schemes/funeral cover call centre for the past 2 weeks with no luck. I've sent emails requesting to be called, but till today I have not received any response. I am appalled by the bad customer service. I need to update details on my funeral policies.
Dear Lealie
Thank you for the review.
We will call you tomorrow during operating hours.
We apologise for the inconvenience caused.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Dear Lealie
Thank you for the review.
We will call you tomorrow during operating hours.
We apologise for the inconvenience caused.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Dear Leslie
My emails have reference and I trust that this matter was resolved to your satisfaction.
Regards
Carol Olckers
Complaints Management
Best regards,
Dear Leslie
My emails have reference and I trust that this matter was resolved to your satisfaction.
Regards
Carol Olckers
Complaints Management
Best regards,