Poor customer service

<p>I took out a policy about 6 or so years ago for my aunt and uncle who are married and had to take out separate policies as i was told I could not put them in one policy with me paying and being the beneficiary and this meant I had to pay more whereas later when I spoke to another consultant who came to my place of work i questioned her about thr policy and she informed me that in fact i could have had them on one policy. Others have also told me that. And what's funny is that Whe we called old mutual to querry and question them the said it's impossible and can't be done. Two months ago I went to take out a policy similar to that for my parents and succeeded. So who's fooling who?</p>