POOR CUSTOMER SERVICE

<p>Ive been trying to access my portfolio for weeks now. The system is upgraded and everytime i try to log on and upgrade it it gives me a error message... WHY DOES OLD MUTUAL UPGRADE THRIR SYSTEM IF IT IS NOT READY TO BE ROLLED OUT!!!!!!!!!!!!! I find this totally unexpectable and to top it off the error message came with a contact number to call and i do exactly tht.. but the consultant Larry tell me to take a screen dump of the screen and email it Really??? all this running around to access my own moeny it doesnt make sense.. I am really annoyed and if i cannot access my own money I will move my accounts else where.</p>