Poor customer Service
tried calling their call centre on ***. their agents pretend they cant hear you and hang up and they call back and when you answer they hang up again. Really poor customer service.
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Old Mutual's replyOfficial
29 Nov 2024, 14:45Hi, we are really sorry to hear about your experience with our call centre. This is not the level of service we strive to provide, and we can understand how frustrating this must be for you. Our team will be reaching out to you soon.
Old Mutual's reply29 Nov 2024, 14:45
Official
Hi, we are really sorry to hear about your experience with our call centre. This is not the level of service we strive to provide, and we can understand how frustrating this must be for you. Our team will be reaching out to you soon.