RS
Rubben S
1 reviews | Active since Jun 2016
23 Oct 2024, 08:43
Poor communication by Old Mutual
Poor communication regarding my request I have been doing for the past two months. Request for the suspension of my premiums, I haven't received any formal correspondence to my request.
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
23 Oct 2024, 08:53Good day Rubben
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply23 Oct 2024, 08:53
Official
Good day Rubben
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
RS
Rubben S's updateReviewer Update
23 Oct 2024, 13:17Thanks you to Coleen Annhuizen from Old mutual for attending to my complaint and have it resolved.
RS
Rubben S's update23 Oct 2024, 13:17
Reviewer Update
Thanks you to Coleen Annhuizen from Old mutual for attending to my complaint and have it resolved.
Old Mutual's replyOfficial
23 Oct 2024, 20:33Good day Rubben
We received your update. We are happy to hear Coleen assist you to resolved this matter. Thank you for taking the time to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
We received your update. We are happy to hear Coleen assist you to resolved this matter. Thank you for taking the time to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply23 Oct 2024, 20:33
Official
Good day Rubben
We received your update. We are happy to hear Coleen assist you to resolved this matter. Thank you for taking the time to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
We received your update. We are happy to hear Coleen assist you to resolved this matter. Thank you for taking the time to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,