BM
Baratang M
1 reviews | Active since May 2023
27 Mar 2026, 10:39
Poor communication
I send out emails and made follow up Razaih Benjamin is not updating me , I ask if there’s any outstanding from my side she didn’t reply
Helpful (0)
Replies (4)0
Replies (4)
Old Mutual's replyOfficial
27 Mar 2026, 10:55Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 Mar 2026, 10:55
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
BM
Baratang M's updateReviewer Update
05 May 2026, 07:03It’s a month now and still the issue it’s not resolved if people want stress they must take retirement policy with Old Mutual the policy will stay for over 3 years no payments everyday I’m promised that they will pay
BM
Baratang M's update05 May 2026, 07:03
Reviewer Update
It’s a month now and still the issue it’s not resolved if people want stress they must take retirement policy with Old Mutual the policy will stay for over 3 years no payments everyday I’m promised that they will pay
Old Mutual's replyOfficial
05 May 2026, 16:44Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 May 2026, 16:44
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
BM
Baratang M's updateReviewer Update
11 May 2026, 12:58You keep acknowledging but not fixing the issue switch off you auto reply because you doing ***ol
BM
Baratang M's update11 May 2026, 12:58
Reviewer Update
You keep acknowledging but not fixing the issue switch off you auto reply because you doing ***ol