NK
Nadeem K

1 reviews | Active since Oct 2017

13 Jun 2019, 13:11

Poor call centre service

Nearly impossible to get through to the service centre. Have been trying for days, holding for 30-40 min. What is the point of having a service centre jeez. Perhaps create some employ more people to answer the phones.

0
Replies (2)
Old Mutual
Old Mutual's reply13 Jun 2019, 15:44
Official

Good day Nadeem

Our consultant tried contacting you earlier, at that time you were not available. She did, however leave a voice message and will follow it up with an email.

Best regards,

Old Mutual
Old Mutual's reply14 Jun 2019, 16:26
Official
Good day Nazeem

Thank you for the feedback and for giving us the opportunity to investigate. This issue has now been resolved.

Best regards,