Poor and Slow Service

<p>Good day,</p> <p> </p> <p>My name is Siyabonga Mhlongo (ID number ********** 983086), i recently app**** and got approved for life cover by Old Mutual. I went to the Southgate branch and a gentleman by the name of Thobo helped me get the quote and i was happy. I then was asked to got to Lancet to take some blood tests as part of the process which i did. This was all done over 3 weeks ago and i still have not recieved confirmation of my life policy. The gentleman at the Southgate Branch calls me now and then but unfortunately the Head office is takings its time to process my polivy and in the interim i do not know whether i am covered or not. This is real bad service as im worried that my cover is not active after applying for it over 3 weeks ago</p>